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VNB Travel (Vietnam Hotel service Dept.)
Room 701, Building 17 T1, Trung Hoa-Nhan Chinh, Hoang Dao Thuy St, Cau Giay Dist, Hanoi, Vietnam
 
By Phone
+ Tel                : (+84) 462 510 239
+ Fax               : (+84) 462 510 239
+ Hotline         : (+84) 989 383 767
 
Customer Service hours
+ Monday - Friday: 8:00 am - 6:00 p.m
+ Saturday: 8:30 am - 12:00 a.m
(Vietnam Standard Time is GMT +7)
 
By email
+ Customer Support: support@vietnamhotels.net
+ Hotels Partner Support: info@vietnamhotels.net
+ Feedback: feedback@vietnamhotels.net 
 
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Hotline : (+84)462.510.239
Local : (+84)462.512.798

FAQ
  • Q. What does 'On Request/ Confirmation by email' mean?
    A. Before confirming your reservation, we must check for room availability with the hotel. Your reservation will be confirmed by email within 1 business day.
  • Q. What does 'Guarantee Room Availability & Instant Confirmation' mean ?
    A. The indicated rooms are currently available and can be confirmed instantly once you complete the payment.
  • Q. We have more than one child, how can we book ?
    A. Some hotels allow up to 2 children in one room, please refer to the conditions under Remark. You can indicate the number of children in Special Request field on the booking form. You can also book family suites/ rooms in similar way.
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21:58:46 pm
Thursday, 11 Mar 2010
Vietnam Hotels Network - Vietnam Hotels & Resorts Reservation Service
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