Vietnamhotels.net strives to provide the best service possible and will work on behalf of our clients to rectify any regrettable circumstances pertaining to your reservation. However, Vietnamhotels.net acts only as a travel service provider securing services of a car rental supplier, hotel, self-catering property vacation rentals, or other travel related supplier. Therefore, we have no control over personnel, equipment, or operations of these suppliers and shall not be held liable for any inconvenience, personal injury, property damage, or other loss incurred as a result of any wrongful acts, omissions, or default on the part of the suppliers.

If special requests are accepted by the property, a section will appear on the Reservation Form to insert such requests and submit them to the hotel. The hotel staff will do their best to accommodate special requests. We cannot guarantee that your requests will be granted because they are subject to availability.

Vietnamhotels.net strives to provide the best service possible and will work on behalf of our clients to rectify any regrettable circumstances pertaining to your reservation. However, Vietnamhotels.net acts only as a travel service provider securing services of a car rental supplier, hotel, self-catering property vacation rentals, or other travel related supplier. Therefore, we have no control over personnel, equipment, or operations of these suppliers and shall not be held liable for any inconvenience, personal injury, property damage, or other loss incurred as a result of any wrongful acts, omissions, or default on the part of the suppliers.

No.

Yes, you must have booked and stayed at the hotel in order to be eligible to write a review.

Use the \"View/Cancel Reservation\" link provided on the home page.

You may view your reservation using the \"View/Cancel Reservation\" link. Always feel free to contact us with any inquiries regarding your request. For fastest service, please include your \"Booking Number\" which you will receive after you submit your booking.

Our reservation process is very simple. Select or enter the desired city, enter the dates of arrival and departure, and enter the number of guests. Click the Search Available Hotels (for only hotels which have vacancies), Search for Self-catering or the Browse All Hotels (all hotels in a city regardless of vacancy) button. You could also search by a specific hotel name within a city. A list of hotels or self-catering will appear on the screen. For more information, click the name of the property or the Info link. After room types and rates are returned to your screen, you will be able to choose the rate you desire by reading the room information in the centre of the screen, then clicking on the Book It button on the right side of the screen. After you have selected your desired room type, you will be taken to a Secure Reservation Request form. Then you will need to review the Reservation Information and fill in the blanks on the Guest Information section. Be sure your name and email address are spelled correctly. After you fill out all of the necessary information, press the Submit Reservation button.If further correspondence is necessary prior to confirming the reservation, a Customer Care agent will reply back to you with an email within 24 hours.

Vietnamhotels.net strives to provide the best service possible and will work on behalf of our clients to rectify any regrettable circumstances pertaining to your reservation. However, we act only as a travel service provider securing services of a car rental supplier, hotel, self-catering property vacation rentals, or other travel related supplier. Therefore, we have no control over personnel, equipment, or operations of these suppliers and shall not be held liable for any inconvenience, personal injury, property damage, or other loss incurred as a result of any wrongful acts, omissions, or default on the part of the suppliers.

It is an average of all reviews received for the hotel (not just those displayed). (Hence, the average rating may differ slightly from the average of all displayed reviews).

Typically, most reservations are made in real time and your confirmation should only take a few seconds. You will be notified of the status of your reservation within 2 to 4 hours. However, there can be delays. In such cases, you will receive an email from us without a confirmation number. When we receive the confirmation number from the property, it will be emailed to you. If there is a special request or rate change associated with your reservation, the request will be sent to a Customer Care agent for processing. You may contact us directly at support@vietnamhotels.net

The rates displayed are the only rates available to this site for making reservations. These rates may include government, corporate, or senior discounts. You may need special documentation at check-in to confirm you are qualified to receive that rate. Please do not expect to receive such a rate at check-in without the proper identification even if you have selected to book it online.

Vietnamhotels.net strives to provide the best service possible and will work on behalf of our clients to rectify any regrettable circumstances pertaining to your reservation. However, Vietnamhotels.net acts only as a travel service provider securing services of a car rental supplier, hotel, self-catering property vacation rentals, or other travel related supplier. Therefore, we have no control over personnel, equipment, or operations of these suppliers and shall not be held liable for any inconvenience, personal injury, property damage, or other loss incurred as a result of any wrongful acts, omissions, or default on the part of the suppliers.

Yes. We take this matter very seriously. To ensure your security, Vietnamhotels.net. utilizes a secure commerce server, which encrypts the credit card number and encodes it into a non-usable form.

Vietnamhotels.net strives to provide the best service possible and will work on behalf of our clients to rectify any regrettable circumstances pertaining to your reservation. However, we act only as a travel service provider securing services of a car rental supplier, hotel, self-catering property vacation rentals, or other travel related supplier. Therefore, we have no control over personnel, equipment, or operations of these suppliers and shall not be held liable for any inconvenience, personal injury, property damage, or other loss incurred as a result of any wrongful acts, omissions, or default on the part of the suppliers.

All rates are for double occupancy per room, and are quoted on a nightly basis unless otherwise specified. SOME RATES MAY REQUIRE SPECIAL IDENTIFICATION. Taxes and fees not included unless otherwise specified in the detailed Rate Rules. Extra people, children, roll-away beds and incidentals may be subject to additional charges

You can write and submit your review anytime within the six months following the completion of your hotel stay.

There are a few possibilities: • Your card type is not accepted at the hotel. • The card expiration date precedes the reservation date. • You have reached your credit limit. • There is a computer error.

No. The email confirmation you receive from Hotels.com L.P. is all you will need. It displays your Hotels.com L.P. Itinerary Number, the hotel information, the rate, confirmation number, and the hotel\'s cancellation policy.

Vietnamhotels.net strives to provide the best service possible and will work on behalf of our clients to rectify any regrettable circumstances pertaining to your reservation. However, we act only as a travel service provider securing services of a car rental supplier, hotel, self-catering property vacation rentals, or other travel related supplier. Therefore, we have no control over personnel, equipment, or operations of these suppliers and shall not be held liable for any inconvenience, personal injury, property damage, or other loss incurred as a result of any wrongful acts, omissions, or default on the part of the suppliers.

Vietnamhotels.net strives to provide the best service possible and will work on behalf of our clients to rectify any regrettable circumstances pertaining to your reservation. However, Vietnamhotels.net acts only as a travel service provider securing services of a car rental supplier, hotel, self-catering property vacation rentals, or other travel related supplier. Therefore, we have no control over personnel, equipment, or operations of these suppliers and shall not be held liable for any inconvenience, personal injury, property damage, or other loss incurred as a result of any wrongful acts, omissions, or default on the part of the suppliers.

The card types accepted for guarantee/deposit will be listed in the Info section of the hotel description.

Vietnamhotels.net strives to provide the best service possible and will work on behalf of our clients to rectify any regrettable circumstances pertaining to your reservation. However, Vietnamhotels.net acts only as a travel service provider securing services of a car rental supplier, hotel, self-catering property vacation rentals, or other travel related supplier. Therefore, we have no control over personnel, equipment, or operations of these suppliers and shall not be held liable for any inconvenience, personal injury, property damage, or other loss incurred as a result of any wrongful acts, omissions, or default on the part of the suppliers.

Vietnamhotels.net strives to provide the best service possible and will work on behalf of our clients to rectify any regrettable circumstances pertaining to your reservation. However, Vietnamhotels.net acts only as a travel service provider securing services of a car rental supplier, hotel, self-catering property vacation rentals, or other travel related supplier. Therefore, we have no control over personnel, equipment, or operations of these suppliers and shall not be held liable for any inconvenience, personal injury, property damage, or other loss incurred as a result of any wrongful acts, omissions, or default on the part of the suppliers.

When you are completing the Secure Reservation Form, the Cancellation Policy will be provided in red or there will be a link to read the cancellation policy. You can also view the property information page to find the cancellation policy. These policies will vary from hotel to hotel, so you must read each one carefully. In general, the standard increments are that you must cancel the room(s) by 4 or 6 PM on the arrival date, or 24, 48, or 72 hours prior to your specified arrival; however, these are just general guidelines and the specific policy of the property will prevail. If you cancel before the deadline, generally you will not be charged a penalty. Canceling after the stated period will result in a cancellation penalty fee. Some reservations are non-refundable and cannot be canceled after booking. Reservations of Special Internet Rates will apply a cancellation fee regardless of the time frame of cancellation. If the cancellation is outside of the time allotted, you may be charged for one night stay including tax recovery charges and service fees. Please read the specific cancellation policy provided for each property on the site and in any emails regarding your reservation.

Star Ratings are Hotels.com’s official indicators of the general quality of a particular hotel. Guest Ratings are hotel reviews written by customers who have recently stayed at the hotel, just like you. These reviews are based solely on customer opinions and do not reflect the official position of Hotels.com; nor do we endorse the information contained within these reviews.

Vietnamhotels.net strives to provide the best service possible and will work on behalf of our clients to rectify any regrettable circumstances pertaining to your reservation. However, Vietnamhotels.net acts only as a travel service provider securing services of a car rental supplier, hotel, self-catering property vacation rentals, or other travel related supplier. Therefore, we have no control over personnel, equipment, or operations of these suppliers and shall not be held liable for any inconvenience, personal injury, property damage, or other loss incurred as a result of any wrongful acts, omissions, or default on the part of the suppliers.

We are very careful about protecting your personal information. Please consult our privacy policy at Privacy for details.

Vietnamhotels.net strives to provide the best service possible and will work on behalf of our clients to rectify any regrettable circumstances pertaining to your reservation. However, Vietnamhotels.net acts only as a travel service provider securing services of a car rental supplier, hotel, self-catering property vacation rentals, or other travel related supplier. Therefore, we have no control over personnel, equipment, or operations of these suppliers and shall not be held liable for any inconvenience, personal injury, property damage, or other loss incurred as a result of any wrongful acts, omissions, or default on the part of the suppliers.

\"Special Internet Rates Rates: Your name will not appear at the hotel until 72 hours before your arrival date. Rest assured, the room is booked; however, the hotel just does not know that you will be the person staying in it. \"Additional Rates\": It takes a minimum of 24 hours before your reservation details reach the lodging\'s computer system. Rest assured, the room is booked; however, the hotel simply has not entered your details into their system yet.\"

Vietnamhotels.net displays the most current reviews for the hotel. (called Testimonials)

We only display the most current reviews for a hotel. To keep the reviews up-to-date and relevant all reviews expire after approximately 18 months

Writing a review allows you to share your knowledge and expertise with other travellers, which helps them make informed decisions when selecting hotels for their next trip.

No, we are unable to edit reviews or otherwise touch data entered by our customers. Therefore, reviews must meet all guidelines before they will be published. We encourage you to read submission guidelines before writing the review.