The Resort is located on Cua Dai Beach, Hoi An Town, and Quang Nam Province. The traveling time to the resort is 25 minutes by car from Da Nang International Airport and another 5 minutes to Hoi An Ancient Town.

- Check-in time at 14:00 or sooner, Check-out time at 12:00.
+ For any extension until 18h00, the late check-out will be applied at 50% of the room rate.
+ Check out after 18h00, full day room charge will be applied.

- Child policy:
+ From 0-5: Free of charge
+ From 6-11: 50% off adult's rate
+ Children from 12 years-old and above will be charged as adult.

- Cancellation Policy:
+ From 50 rooms reserved and above:
More than 60 days prior to arrival: NO cancellation fee
Between 30 and 59 days prior to arrival: 50 % of total room nights reserved
Within 29 days to arrival day and no show: 100% of total room nights reserved
+ From 5 rooms up:
More than 30 days prior to arrival: NO cancellation fee
Between 04 to 29 days prior to arrival: 50% of total room nights reserved
Within 72 hours prior to arrival or no show: 100% of total room nights reserved
+ Under 4 rooms & FIT:
More than 04 days prior to arrival: NO cancellation fee
Between 02 and 03 days prior to arrival: One night's stay charge
Within 24 hours prior arrival day and no show: Full-length stay charge
Please note that certain rates or special promotions are not applicable for cancellation or change.

- All conditions above are subject to change without notice.

Palm Garden Beach Resort & Spa has a total of 166 well-decorated rooms that vary from standard to suite rooms. Out of the total rooms, there are twenty (20) bungalows, 14 of which are located on the beach, facing the ocean, while the other 6 are located on the beautiful garden setting, all of which are well-designed with open-air bathtubs. The Resort also have three (3) Junior Suites and One (1) Palm Garden Executive Suite that are located at a private area which offers both sea and garden views. These types of room are best suited for those who are traveling with a big family where they can get to have their own private paradise.
The Resort offers a very simple, uncluttered, stylized and yet with highly comfortable room space. Great emphasis has also been placed on the quality of the guest room interiors and the furnishings, as well. All rooms have queen or twin beds with duvets, as well as their own private balcony that provides views to either the sea or the garden.