Privacy Policy – Vietnamhotels.net

Privacy Statement:

This Privacy Statement affirms the trust on your part, in which, all the information and data on www.vietnamhotels.net is owned and operated by www.vietnamhotels.net. By providing information through this site and/or by establishing an account with us, you indicate your acceptance of the practices described in this Privacy Statement.

Reservation
Member Registration
Communications from the Site
Legal Disclaimer
Information Security

Reservation

When you book a reservation through our website, we ask you to provide personally identifiable information by filling out and submitting an online customer profile form (if you are not a www.vietnamhotels.net member already). This information includes: your name, home or work telephone number, fax number, email address, and your credit card number, expiration date, and billing address. We use this information to process and book your reservation and to notify you of your reservation status by email or fax.

When you return to the site, we will ask for your email address and booking reference and may ask for other key pieces of personally identifiable information to enable you to access your reservation information. All of your information are surely protected and kept in privacy from any third parties, unless there’s permission from you (notified via email/fax).

Member Registration

When you choose to become member of www.vietnamhotels.net, we will require you to provide certain information and request that you provide other information at your discretion. If you do not provide us with the required information, you will not be entitled to have an account with us and be a www.vietnamhotels.net member.

The information we may require or request includes at least your name, address, telephone number, fax number, email address, a unique login name, password, and password validation. This information is collected on the registration form to allow us to contact you for customer service, if necessary, to customize the content of our website to meet your specific need, and to send you an email message confirming your account registration.

Communications from the Site :

Special Offers and Updates As noted above, established www.vietnamhotels.net members may occasionally receive information on products, services, and special deals about which they may be interested. Out of respect for your privacy, we present you with the option not to receive these types of communications.

Newsletter

If you wish to subscribe to our newsletter, we will ask you to provide contact information, such as name and email address. Out of respect for your privacy, we provide a way to opt-out of these communications.

Service Announcements

On rare occasions it is necessary to send out service-related announcements. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these non-promotional communications, although you can deactivate your membership.

Customer Service We communicate with you on a regular basis to provide requested services. This may include responding through email, fax or phone, in accordance with your wishes.

Choice/Opt-out

We provide you with the opportunity to opt-out of having their information used by www.vietnamhotels.net to send promotional communications. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving these communications following "unsubscribe" instreuctions given in the emails you receive.

Legal Disclaimer

Although we make every effort to preserve your privacy, we may be required by law to disclose information you have provided in obtaining our travel products or services. We may also disclose information against someone who poses a threat to our interests (such as customer fraud) or whose activities could damage or bring harm to others. In addition, it may be necessary for us to provide customer information to third parties, such as credit card companies, for the purpose of resolving disputes that arise in the normal course of business.

Information Security

We take steps to help protect the personally identifiable information you provide to us. For example, we use leading encryption technology to encrypt credit card numbers. We also restrict access to personally identifiable information to those employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative). In addition, the servers that store personally identifiable information are contained in a locked facility. If you have any questions about the security of your information, please send an email to support@vietnamhotels.net .

Accessing Personally identifiable information

You can request access to, and update, the personally identifiable information we have collected about you. In order to exercise this right, you can e-mail our Customer Support at support@vietnamhotels.net . You can also change your personally identifiable information on the "your account" at our website.

Accessing non-personally identifiable data

We have implemented and used Display Advertising (e.g., Remarketing) provided by Google Analytics to advertise online. This implementation enables Google Analytics to collect data about our traffic via the DoubleClick cookie, which records non-personally identifiable data such as browser type, operating system, the date and time of a visit, where visitors access our website from, the pages visited on this website, the time spent viewing the site, and such. We aggregate this non-personally identifiable data to better understand how visitors use our site, and to help manage, maintain, and report on the usage of our website. We may share this non-personally identifiable data with third parties for the limited purpose of analyzing and reporting on the usage of our website, or to comply with applicable law. We do not rent, sell or share any non-personally identifiable data collected on this website with third parties, including Google for marketing purposes. Remarketing (an integrated feature of Google DoubleClick for Advertisers) is a way for us to connect with users based on your past interactions with Vietnamhotels.net. Third-party vendors, including Google, use cookies to serve ads on sites across the internet based on a user's prior visits to Vietnamhotels.net. Vietnamhotels.net and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to our website.To opt out of DoubleClick's use of cookies by visiting the DoubleClick opt-out page.To opt-out of Google Analytics for Display Advertising and customize Google Display Network ads, please visit Ads Preferences Manager.To find out more about how Google uses any data it collects, please visit http://www.google.com/policies/privacy/ads/.

Privacy Statement Changes

If we change our privacy practices, we will modify this Privacy Statement, and its effective date, so that you will always know what information we gather, how we might use it, and to whom we may disclose it. We also will notify you of any material change to this Privacy Statement by placing a prominent notice on our website. We encourage you to periodically review this Statement to be informed of how we are protecting your information.

For any questions or matters regarding the above information, please do not hesitate to contact us at:

* Tel: (+84) 473.005.333
* Hotline: (+84) 989 383 767
* Email : support@vietnamhotels.net | info@vietnamhotels.net

Why US ?

  • Simple :Simple registration procedures, easy payment terms & fast-track refunds.
  • Secure :100% secure and confidential site at highest level of online security.
  • Sufficient :Over 400 properties around Vietnam from hotels, to bed-and-breakfasts, to condos, & to all-inclusive resorts.
  • Considerate :24/7 Customer Support with pro-English, skilled, polite & kind-hearted supporters.
  • Reliable :With client-centered approach, the supporting staffs always welcome all feedback from clients to perfect the service.



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